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Ei Kanagawa
Kim Chang-Min
Bones!
7 posters

    Suggestion : Help Desk

    Poll

    Should we Have a Help Desk?

    [ 8 ]
    Suggestion : Help Desk Bar_left67%Suggestion : Help Desk Bar_right [67%] 
    [ 1 ]
    Suggestion : Help Desk Bar_left8%Suggestion : Help Desk Bar_right [8%] 
    [ 3 ]
    Suggestion : Help Desk Bar_left25%Suggestion : Help Desk Bar_right [25%] 

    Total Votes: 12
    Bones!
    Bones!


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    Suggestion : Help Desk Empty Suggestion : Help Desk

    Post by Bones! Mon Feb 17, 2020 11:30 am

    There should be an onsite area to submit threads and apps to be checked.

    Cus I don't see one, unless staff just hover over apps to see when one is done?


    Last edited by Kaseki on Tue Feb 18, 2020 11:27 am; edited 1 time in total
    Kim Chang-Min
    Kim Chang-Min


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    Character File
    Skills & Elements: Earth Release, Steel Release, Fuuninjutsu, Misc. Crafting, Ninjutsu, Ijutsu, Sensory, Kugutsu
    Class: X
    Ryo: 750,000 Ryo

    Suggestion : Help Desk Empty Re: Suggestion : Help Desk

    Post by Kim Chang-Min Mon Feb 17, 2020 11:36 am

    That's not a bad idea although I'm not sure if it would be any more or less useful than the Discord one. Generally speaking, I just start from the bottom and go up when it comes to checking things. I tend to prioritize those who have been waiting the longest but sometimes if the reg requires more involved analysis I might save it for when I have more time.
    Bones!
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    Post by Bones! Mon Feb 17, 2020 11:39 am

    Well on site, you could clear the posts where people requested, so it's easier to tell who has not be checked or has been waiting longer. . .


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    Ei Kanagawa
    Ei Kanagawa


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    Post by Ei Kanagawa Mon Feb 17, 2020 12:53 pm

    A system I am familiar with is where there is an onsite thread where people post modding requests, and then when a moderator takes care of these posts they make a post in the topic that indicates they have done so, called a "Clear". This is, in my opinion, much better of a system for mods. For one, you'll be able to see who got modded already instead of just scrolling up and checking every single link to see. Secondly, people who were skipped in the past can see that they were forgotten and then discuss things through Discord, rather than the strange bumping system that we currently have. It believe in general this would also be more organized than the current system, which has the potential to house discussions through discord.


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    Bones!
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    Post by Bones! Mon Feb 17, 2020 1:21 pm

    Ei Kanagawa wrote:A system I am familiar with is where there is an onsite thread where people post modding requests, and then when a moderator takes care of these posts they make a post in the topic that indicates they have done so, called a "Clear". This is, in my opinion, much better of a system for mods. For one, you'll be able to see who got modded already instead of just scrolling up and checking every single link to see. Secondly, people who were skipped in the past can see that they were forgotten and then discuss things through Discord, rather than the strange bumping system that we currently have. It believe in general this would also be more organized than the current system, which has the potential to house discussions through discord.

    I'm not saying we all need to go this far, but even just as a whole new section with threads, is super helpful. especially with mods who on;y have experience with certain apps.
    Suggestion : Help Desk 5466610
    Akari Chinoike
    Akari Chinoike


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    Suggestion : Help Desk Empty Re: Suggestion : Help Desk

    Post by Akari Chinoike Tue Feb 18, 2020 4:23 am

    I'm in favor of this, mainly because there might be members who either aren't interested in being i nthe discord all that much or are frankly, banned from it.

    Those apps and requests shouldn't be punished because someone either has a chat personality that staff doesn't agree with and therefore removes, or someone doesn't want to be apart of the discord itself.

    Sure, you can always DM apps to mods, but in my case, I'd feel like I was harassing them after a certain point.


    _________________
    Character Name: Madrigal Hyuga
    Spendable Experience: 105
    Total Experience: 2,155
    Renown: 0
    Ryo: 171,375
    Stats:

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    Post by Bones! Tue Feb 18, 2020 11:27 am

    updated with poll.
    <3 Twisted Evil plz vote


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    Valen Minamoto
    Valen Minamoto


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    Suggestion : Help Desk Empty Re: Suggestion : Help Desk

    Post by Valen Minamoto Wed Feb 19, 2020 5:17 am

    Polls don't work, alts can vote on them >.> I still voted 'for' though.


    _________________
    Character Name: Valen Minamoto
    Spendable Experience: 0
    Total Experience: 6,160
    Renown: 9,250
    Ryo: 8,750,000
    Stats:
    • Strength: C
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    Post by Bones! Wed Feb 19, 2020 9:16 am

    Valris wrote:Polls don't work, alts can vote on them >.> I still voted 'for' though.
    i mean staff can check who voted


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    Post by Bones! Mon Mar 16, 2020 8:12 am

    tfw votes and it's still not done.


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    Hana Kaguya
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    Post by Hana Kaguya Mon Mar 16, 2020 8:16 am

    Good idea Kas, very cool!


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    Constitution: A (A++ Physical)
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    Post by Bones! Mon Mar 16, 2020 8:39 am



    _________________
    Q
    Q


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    Post by Q Mon Mar 16, 2020 10:18 am

    Lmao. I guess I wouldn't mind if another staff member saw fit to add it. I don't really care to though be it through Google Doc or on the forum itself.

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